bd435 Privacy Policy — How We Handle Your Personal Data

1.1 Data You Provide Directly

When you register, verify your identity or interact with bd435 support, you provide us with personal data. The categories of data collected include:

• Identity data: full legal name, date of birth, and government-issued identity document number.
• Contact data: mobile phone number registered in your name, and optionally an email address.
• Financial data: mobile wallet account details (e.g. bKash, Nagad, Rocket, Upay) used for deposits and withdrawals. We do not store full payment credentials — transaction references only.
• KYC documents: scans or photographs of identity documents submitted for account verification purposes.
• Support correspondence: records of communications between you and the bd435 support team, including chat logs and support ticket content.

1.2 Data Collected Automatically

When you browse or use bd435, certain technical data is collected automatically through your device and browser. This includes:

• Device and technical data: IP address, device type, operating system version, browser type, and screen resolution.
• Usage data: pages visited, games played, session duration, deposit and withdrawal timestamps, and betting or wagering activity within the platform.
• Cookie and tracking data: session identifiers, preference cookies and analytics data as described in Section 4 of this Policy.

3.1 When We Share Data

bd435 does not sell your personal data to third parties. We do not share your data for third-party marketing purposes. We may share your personal data only in the following limited circumstances:

• Service providers: trusted third-party vendors who assist in operating the platform, including payment processors (bKash, Nagad, Rocket, Upay), game content providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi) and IT infrastructure providers. These parties access your data only to perform their contractual obligations and are bound by strict confidentiality agreements.
• Legal obligations: where we are required by applicable law, court order or regulatory authority to disclose personal data. In such cases we will disclose the minimum data necessary to satisfy the legal requirement.
• Fraud and security: where disclosure is necessary to detect, prevent or investigate fraud, money laundering or security breaches affecting the platform or its users.
• Business transfers: in the event of a merger, acquisition or sale of all or part of bd435's business, your personal data may be transferred to the acquiring entity. We will notify affected players before any such transfer and inform you of any changes to this Policy that result from it.

3.2 International Data Transfers

Some of our service providers operate servers located outside Bangladesh. Where your personal data is transferred outside Bangladesh, we take reasonable steps to ensure that the receiving party applies a standard of data protection equivalent to that applied by bd435. By using the platform you acknowledge that such transfers may occur. Where possible we contractually require recipients to adhere to data protection standards consistent with this Policy.

5.1 Security Measures

bd435 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These measures include:

• SSL (Secure Sockets Layer) encryption on all data transmitted between your device and the bd435 platform, protecting your personal and financial data in transit.
• Access controls that restrict internal access to personal data on a strict need-to-know basis. bd435 staff may only access player data where necessary to perform their defined job function.
• Regular security audits and vulnerability assessments to identify and remediate potential weaknesses in the platform's infrastructure before they can be exploited.

5.2 Data Retention

bd435 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected. Account data is retained for the duration of your account's active life and for a minimum period of five years following account closure, in order to satisfy financial record-keeping and anti-money-laundering obligations. KYC documents are retained for a minimum of five years from the date of submission. Support correspondence is retained for two years from the date of the last interaction. Analytics and usage data in aggregated, anonymised form may be retained indefinitely for platform improvement purposes. If you request the deletion of your data, we will action this request within 30 days, subject to any legal retention obligations that require us to keep specific records.

7.1 Minors

bd435 is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided personal data to bd435, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe that a person under 21 in your care has registered an account with bd435, please contact us immediately at [email protected].

7.2 Third-Party Links

The bd435 platform does not contain links to third-party websites. Where third-party game content (such as titles from Pragmatic Play, Evolution Gaming or Spribe) is embedded within the platform, those providers operate under their own privacy policies. bd435 is not responsible for the data practices of third-party game providers and recommends that you review their privacy policies independently if you have concerns about how your data is handled within embedded game environments.

7.3 Updates to This Policy

bd435 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or platform features. The updated Policy will be published on this page with a revised effective date at the top. Where a change is material — for example, a change to the types of data we collect or the purposes for which we use it — bd435 will notify registered players via their registered mobile number or email. Continued use of the platform following any update constitutes acceptance of the revised Policy. If you do not agree to any revised Policy, please contact support to discuss your options or to close your account.